Cancellation Policy
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Cancellation Window: Customers can cancel their orders within 4 hours of placing the order. After this period, cancellations may not be possible due to processing.
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Cancellation Procedure: To cancel an order, customers must contact our customer support team via email or phone with their order details. Requests for cancellation through any other means may not be accepted.
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Refund Eligibility: Orders cancelled within the specified time frame are eligible for a full refund. Refunds will be issued to the original payment method used during the purchase.
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Refund Processing Time: Refunds will be processed within 10 business days after the cancellation request is approved. Please note that the time taken for the refund to reflect in your account may vary depending on your bank or payment processor.
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Cancellation After Shipping: Once an order has been shipped, it cannot be cancelled. In such cases, customers may return the product(s) following our standard return policy.
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Exceptions: Certain products or services may have specific cancellation policies that override the general policy mentioned above. Customers are advised to review the cancellation terms for each product/service before placing an order.
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Non-Compliance: Failure to comply with the cancellation policy may result in the inability to cancel the order or delays in processing refunds.
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Policy Modification: We reserve the right to modify or update this cancellation policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
By placing an order on our online store, you acknowledge that you have read, understood, and agreed to abide by this cancellation policy. If you have any questions or concerns regarding cancellations, please contact our customer support team for assistance.